What Our Purchasers Think...

We love feedback. Good or bad, it helps us to make sure that we are meeting the needs of our customers. That is why each time we sell a house, an independent company phones our purchaser and surveys them to get their honest opinion on their new home. Every time we receive one of these surveys, we donate £10 to the Neuro Foundation of the UK.  

In addition to the many positive customer stories that can be found on our News page and in our case study leaflet, here are just some brief examples of what our purchasers think...

"The house provided everything I was looking for. The purchase of the home was everything I could have asked for. I have confidence the ongoing support will continue."

Mr & Mrs D Read, Kirtling Place, Winchester 

 "The Quality Inspection Manager was excellent at the demonstration visit. He took time to look at the house from the customer's point of view. The way he went about the snagging list was unbelievable, trying to pull things off the walls. It was the best I've seen and it's the sixth new house I've bought."

Mr & Mrs K Blanc, Beechwood Heights, Beech 

 "I think the build quality is immaculate. I've bought three other properties before and it's up there with the best. The service standards are very good; all in all, a very good product. It's the little touches that make a huge difference, for example the granite work surfaces in the kitchen, the quality of the carpets, light switches etc."

Mr & Mrs Pollard, Balsall Common, Chadwick Place

"Their after care is second to none. The house has a great finish, all my friends have been really impressed with it. They have always done what they said they would do and it's good quality."

Mr McLaughlin, Two Houses, Poole

"They are lovely homes, and on a whole you are a great company that can sort a family out when moving."

Mr & Mrs J Thompson, The Lillies, Ruscombe

"The contact has been brilliant, and they have made me feel very comfortable and at ease. I could ask them anything I wanted to ask, even on a personal level about finance. I have already got my son looking at a Banner home. The quality is there, and you are reassured that it always will be by the professionalism of the staff."

Mr P Willis, Casbrook Fields, Michelmersh 

"The overall finish of the property. It is so well presented, with quality goods and well decorated. It has a good layout as well - it looks very nice and there are plenty of 'plantings'. It has been so satisfying - you hear so many reports about buying new places but I have been very pleased. The Sales Advisor has always been very helpful, she is very nice, welcoming and helpful."

Mr K Davis, Pinehurst Court, Beaconsfield

"The whole package seems to easy, the communication was very good and we felt that the standard of build was high. We have seen so many other building sites and we couldn't find any fault with this one. Moving house is such a stressful thing and it means so much when people do their jobs and are able to help. They have been very good."

Mr & Mrs Clarke, Church View, Southam

 "One of the things that attracted me to the site first was the way it was being kept. We had met the site manager and I thought the quality was very good. The site was clean and tidy and the people working on it all seemed courteous. If I had people working for me, that is how I would hope my team would work."

Mr and Mrs Baker, Church View, Southam 

"I think the quality of the homes is lovely and the design of them is very good, overall I am very pleased." 

Mrs K Valler, Chadwick Place, Balsall Common

"I had not bought a house before on my own so it was important for there to be people to help and support me and these people did that." 

Mrs H Goulden, Luckley Park, Wokingham

"Good value for money; the design, the staff, everything is superb, it really is. In a world where it is all complaints, we have nothing to complain about. It has been brilliant. I would recommend anyone to start with this developer, as the standard is so high. I hope we never have to move away from this place."

Mr & Mrs D Burningham, Rosemount Point, West Byfleet

"The quality of the house is fantastic, the standard of the new build is brilliant and I can't really fault it. The value for money is fantastic also." 

Miss Vacalopoulos & Mr French, Whitehorse Park, Banbury 

"I have visited numerous developments and Banner Homes stands out way above the rest in quality, design and finish."

L Mule, Rosemount Point, West Byfleet

"When I started looking at new builds, I was impressed with the quality until I saw Rosemount Point, which then made everything else look only half as good - I can't wait to move in."

H Lamb, Rosemount Point, West Byfleet

"We had visited some other new build properties but as soon as we took a look at the Rosemount Point show home we could see that it was a 'cut above the rest'. Seriously, it was the best new build property we had seen."

Mr Dawber & Ms Small, Rosemount Point, West Byfleet

"When we stepped into the apartment we were instantly struck by the quality and design. Quite frankly, the close proximity to the station combined with the type of home on offer seemed a winning combination."

Mr & Mrs Huldal, Rosemount Point, West Byfleet

"The most memorable aspect of my dealings with Banner was the professionalism of your company. The sales girl was excellent and the person who did the handover was fantastic. It went through speedily and everyone kept me informed."

Miss Hanson, Church View, Southam

"The moving in day was brilliant, it was just perfect and I couldn't have asked for anything better. The sales office girls have been very helpful. This is my third move and the best one I have made."

Mr & Mrs Morgan, Church View, Southam

"I am very satisfied with the overall finish of the build, and with the pleasant way I was dealt with, both whilst buying the house and since moving in."

Mr & Mrs Reeder, Church View, Southam

We've had a pretty positive experience, the quality is very good and on the whole all of the information we needed for the legal exchange was there. I would rate them very highly.

Mr and Mrs Griffiths, Merrywood Place, Walsall

"I would recommend Banner unreservedly. What a wonderful and clever company. I am so happy with everything. I am completely satisfied. I have recommended them to a friend, but it didn't need me recommending them, as everyone who visits me comments on how wonderful my house is."

Mrs Topley, Iffley Park, Oxford

"It's a first class home, at an affordable price, with delightful service."

Mrs Cope, Iffley Park, Oxford

"The sales staff were very good because they gave me a very high level of service. They were dedicated and it was more than just a job as far as they were concerned. They were very helpful."

Miss Kovacs, Myton Park, Warwick

"The sales staff have been very supportive. I think the sales staff were excellent communicating what was going on in the run up to the purchase."

Ms Britton & Mr Minney, Lansdown Rise, Stroud

"The first day that we came to view the site, the sales person was so good and so friendly that we decided straight away that we wanted to buy. We knew it was exactly what we wanted."

Mr & Mrs Edwards, Chilworth Heights, Chilworth

"We have a spacious apartment that is well designed and laid out. It is well equipped and in a good location. I have also been impressed by the friendliness of all of your staff." 

Mr & Mrs McDaid, Halstead Court, Beaconsfield

It's been a very easy experience. People have been very friendly and helpful. It's been very stress  free. I'd just like to say the site foreman was also very helpful.

Mr & Mrs J Wyke, Tyhurst Place, Andover

  

"The two ladies who sold the flat to me were stars in my opinion. They were totally helpful, charming and polite. They have never shown any impatience towards me. There was not one thing that they did, they were just generally excellent."

Mrs P Ewin, Lock View, Teddington  

 "There's nothing that we would have necessarily changed about the whole experience. I work in retail; I know it's hard to deliver what they've delivered. They delivered on every level." 

Mr N Ingleby & Miss J Davis, Saxon Gate, Burghfield

"The house is lovely, the people we dealt with were lovely, I can't say anymore. It was such a pleasure."

Mr & Mrs T Palmer, The Lilies, Ruscombe 

"I have bought new homes before from different builders and been very disappointed, but this company is streets ahead. It is not even the most expensive house I have bought, but it has been the best."

Mr L Smith, Church View, Southam

"We received outstanding personal service, the property is high specification and the the area is really nice. We were particularly satisfied with our Sales Advisor. It's obviously a difficult process, and she was supportive to us throughout. My partner required a lot of detail, and she gave us all the information we needed."

Miss R Burden, The Lilies, Ruscombe 

"We are impressed with Banner, they are brilliant and everything ran so smoothly. We also like the value for money."

Mr Hodgekinson, Church View, Southam

"I think first the quality of the housing is very good, generally the quality of their homes is the best I have seen at the moment. We were looking for a house for a year and a half and I think their quality is the best at the moment and their sales people are very knowledgeable and informative."

Mr and Mrs Lian, Seymour Grove, Watford

"I have recommended them already, I have had such fantastic service, I like the design and quality of the house, the fixtures and fittings are very good."

Mr & Mrs H Soin, Imperial Gate, Iver

"The houses are good, they are built very well and the finishing is very good. The whole process with the builder has been smooth, and they are professional and very helpful.

Mr & Mrs M O'Connell, Ellington Gate, Beaconsfield

"Talking to other friends who have purchased from new, I seem to have had a much better service."

Mr D'Lasselle, Rosemount Point, West Byfleet

"It has been a very good experience. It has been much more pleasant with the contact we have had from them. They kept us updated and we have no complaints."

Mr and Mrs Dickinson, Belwell Grange, Sutton Coldfield

"I just think the service was very professional the whole process from start to completion went very smoothly, all the stress was taken away from me. It was a very good experience."

Mr Dabson, Luckley Park, Wokingham

"I just can't fault them, they have been brilliant. I have recommended to a couple of friends, this is because the whole experience has been fantastic."

Mr and Mrs Frankland, Rosemount Point, West Byfleet

"The quality is exceptional and the standard of finish is superb. Combined with the great customer service I would unreservedly recommend Banner Homes."

Mr & Mrs Healey, The Firs, Four Marks

"I think they are above the norm when it comes to home builders, I would be happy to say that having dealt with their competitors. The quality of homes here is above any other."

Mr and Mrs Rushby, Woodland View, Smallfield

"Overall we are very delighted with the house, the value of the house and the service."

Rev & Mrs Eaglestone, Lansdown Rise, Stroud

"The moment I saw Oakdene Corner I knew it was a fantastic opportunity to buy into a very stylish development built to the highest standards in a sought after location... The purchase of my apartment has been a really good decision."

Mr Roberts, Oakdene Corner, Cobham

"If I move again I will be buying from this house builder. I would find it very difficult to move into another home that isn't built by this house builder."

Mr & Mrs Strzelecki, Fritillary Mews, Ducklington

"We'd visited other Banner developments and liked the construction and quality so much that we knew we wanted to buy one of their homes. We didn't think we'd ever move into an apartment though. But when we visited Oakdene Corner we soon changed our minds! We've been living here for a few weeks now and are very impressed with the way we've been looked after by Banner Homes."

Mr & Mrs Halfin, Oakdene Corner, Cobham

"I told my daughter that it would take something really special for me to move. Then one day I visited Oakdene Corner, in such a wonderful location in the centre of Cobham, and I realised that this was indeed something special! It's everything that I ever wanted."

J Fuge, Oakdene Corner, Cobham

"The on-site sales team are always really helpful and there's always a contact at the main office if needed, although I haven't had to use it."

Mr Parfitt, Oakdene Corner, Cobham

"The quality of the build and the efficiency of all members of staff were both very good."

Miss Findlay, Meath Gardens, Horley

"The ladies in the sales office were lovely. They were very friendly and welcoming. The atmosphere was always good there."

Mr O’Reilly & Miss O’Brien, Meath Gardens, Horley

"Their Part Exchange Manager, who runs the part exchange scheme, is really excellent."

Mr Minns, Morgans, Richmond

"The sales ladies were very lovely and made the whole buying experience very easy for me as I was a first time buyer. What a pleasure; everything went very smoothly. Thank you for a lovely home."

Mr Jones & Miss Kirby, Copperfields, High Wycombe

"The most memorable aspect of our dealings with Banner was being made to feel valued as a customer. The ladies in the sales office do such a great job and are real ambassadors for the company. In fact, everyone we dealt with has gone out of their way to sort things out for us and make it a positive experience."

Mr & Mrs Nourse, Iffley Park, Oxford

"All Banner Homes' employees were friendly, helpful and professional. I have never met such lovely people and it has been a pleasure to meet the staff connected with the site. I cannot praise them enough! My new home is perfect and the site is beautifully designed."

Mrs Cairns, Caldecott Chase, Abingdon

“The layout is great. It's very spacious and very light, and is finished to a high standard. We have had no complaints and we are very happy customers.”

Mr & Mrs Edgington, Oakdene Corner, Cobham